Coton bio et certifié Gots
Made in France
Expédition mondiale

Terms and conditions of use

The present general terms and conditions of sale apply between:

  • On the one hand « COLIMACON a dit » 34 rue Rochon, 69270 Couzon Au Mont D’Or – France – SIRET Nb 918 858 218 00012,
  • On the other hand, its customer (you).

The customer by purchasing on the website, accepts the present general terms and conditions of sale.

We reserve the right to amend the present general terms and conditions of sale at any time. The sales terms and conditions are the ones in effect when the order was placed.

Article 1 : Price

Product prices are given in euros and are inclusive of all taxes but exclusive of postage and packaging costs.

Colimaçon a Dit reserves the right to change its prices at any time, although products will be invoiced at the price in effect when the order was placed.

All goods remain the property of Colimaçon a Dit until receipt of payment in full.

Article 2 - Orders

Website : www.colimaconadit.com.

The order can be placed on our website only if you are clearly identified by your customer code and your password which are strictly personal.

You can also place an order:

  • By email : contact@colimaconadit.com with switch (please contact us to get our IBAN)
  • by post, by sending your order, together with your payment, to – COLIMACON a dit – 34 Rue Rochon 69270 Couzon Au MontD’Or.

Products are delivered to the delivery address given when the order is placed. In the situation of a mistake in your address details, Colimaçon a Dit shall not be held responsible in case of non delivery.

Any order means that the customer accepts the prices and the products sold. Any dispute on this point will correspond to a possible exchange made within the framework of guarantees mentioned below.

Products and prices are valid as advertised on Colimaçon a dit subject to stock availability. Information on product availability is provided when you place an order online. These details are given for information purposes only and are not binding. Should a product be unavailable after you have placed your order, we will let you know as soon as possible.

Colimaçon a Dit reserve the right to cancel or to refuse to accept your order if we find that there were litigating circumstances relating to the payment of a former order.

Article 3 - Availability

Colimaçon a Dit work at the order. Products are delivered within 3 or 4 working days if they are in stock. If the product is not in stock, we will contact you to inform you about the delivery date. If the product is not in stock, we will contact you to inform you about the delivery date.

If you are paying by transfer payment, your order will be processed only when your transfer has cleared.

Delivery times are set from the date your cheque clears and may therefore differ from times indicated when you placed your order.

Article 4 - Payment

You have a choice of different payment methods.

  • by credit/debit VISA card on our website www.colimaconadit.com
  • By transfer payment :All Bank charges incurred in transfering payments to us must be paid by you the customer.

Article 5 - Delivery

Colimaçon a dit products are delivered all over the world.

Products are delivered to the delivery address given when the order is placed.

Postage is free for delivery in mainland France. In this case, deliveries are made via LA POSTE, in COLISSIMO SUIVI 48H .

For large packages, Colimaçon a Dit reserves the right to ship via DPD to the address of your choice.

WE also DELIVER to the DOM-TOM please see above « carriage cost » for the costs charged.

Products are delivered within 3 or 4 working days for France

Colimaçon a Dit shall not be held responsible for late deliveries.

In case of a late delivery, Colimaçon a dit will inform the customer as soon as possible.

Article 6 - Refund

You have 14 working days from the date of receipt to return the product.

If it does not meet your expectations, you will be liable for the cost of return postage. Refunds will be made only on the goods. Goods are to be sent to:

Colimaçon a Dit

34 Rue Rochon

69270 Couzon Au Mont D’Or

Goods should be returned in their original packaging and complete. (note of use in its original form). A copy of the receipt must be enclosed as proof of purchase.

Colimaçon a dit will not accept washed, incomplete, damaged or dirty goods.

No refund for non standard products.

A refund will be made by switch or by cheque within 5 days upon receipt of the returned goods.

Only prepaid transport will be accepted whatever the situation.

Article 7 - Returns

All the goods can be replaced except for non standard products.

Goods should be returned in their original packaging and complete. (note of use in its original form). Colimaçon a Dit will not accept washed, incomplete, damaged or dirty goods.

You have 14 working days from the date of receipt to return the product.

You will be liable for the cost of return postage.

If the exchange request includes a more expensive product, additional costs should be paid jointly with the exchange request. For lower costs the payment will be made to the original customer who ordered and paid.

Article 8 - Manufacturing defects

In the case of a defective product, Colimaçon a dit will reimburse the purchase price, or will replace the goods, only if it is returned to Colimaçon a dit within the 10-day period.

  • Article L211-4 Consumption right code
  • Article 1641 Civil right code

Article 9- taxes

For all consignments to be shipped outside of France, invoices are automatically calculated exclusive of taxes. Any customs duties, other local taxes, import duties or state taxes that may apply are your sole responsibility and are not payable by Colimaçon a dit.

Article 10 - Personal information

In accordance with the French law N°78-17 of January,6th 1978 related to I.T, files and liberty (CNIL) – File n° 1091800 – you have the right to access, correct and object to any personal data that relates to you. You must let us know by sending a letter to the following address. :

Colimaçon a Dit, 34 rue Rochon, 69270 Couzon Au Mont D’Or – France. Colimaçon a dit will not divulge to third parties any personal information that you provide.

Article 11 - responsability

Colimaçon a dit shall be held responsible for any internet failures such as data lost, intrusion, virus, service failure, or any other problems.

Article 12 - Intellectual property

All text, notes, illustrations and images from the website Colimaçon a dit are the copyright of the author and are protected by intellectual property law worldwide.

It is forbidden (unless written authorization is given by Colimaçon a dit) to copy, or use even part of the text, notes, illustrations and images of this website.

Article 13 - Applicable law

This Agreement shall be construed and performed in accordance with and shall be governed by French law. If there are any litigating circumstances a lawsuit should be filed at the Grenoble court.

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